Refund Policy
Last updated: January 31, 2026
Legal Information
Company: IE Maxim Fray
Registration: ID: 306361255
Email: [email protected]
Phone: +995 568 281 313
Business Hours: Mon-Fri 9:00-18:00
This Refund Policy outlines the terms regarding refunds for SerpDino, a subscription-based SERP tracking and keyword monitoring service. Payments are processed by Paddle, our Merchant of Record.
Refunds are provided at Paddle's sole discretion on a case-by-case basis.
Refund Policy
Refunds are provided at the sole discretion of Paddle (our payment processor and Merchant of Record) on a case-by-case basis and may be refused. Paddle will refuse a refund request if there is evidence of fraud, refund abuse, or other manipulative behaviour.
Consumer Right to Cancel
If you are a consumer, you have the right to cancel your purchase within 14 days without giving any reason. To meet the cancellation deadline, you must send your cancellation request before the 14-day period expires. However, this right does not apply to digital content that you have started to download, stream, or otherwise acquire.
Digital Content Exception
By purchasing and accessing our service, you consent to immediate performance of this agreement. You acknowledge that you will lose your right of withdrawal once the digital content has been delivered and you have started using the service.
Subscriptions
Paid subscriptions automatically renew until cancelled. If you wish to cancel your subscription, please do so at least 48 hours before the end of the current billing period. Your cancellation will take effect at the next payment date. There are no refunds on unused subscription periods.
How to Request a Refund
To request a refund or cancel your order, please contact Paddle directly through the purchase confirmation email you received or contact us at [email protected] and we will assist you with your request.
Contact Us
If you have any questions about this Refund Policy, please contact us at [email protected].